INFORMATION TEXT ON THE PROTECTION OF PERSONAL DATA
Dear User, Muya Poliüretan Kauçuk San. and Tic. Inc. (“Company”) , as “ data controller ”, within the scope of Personal Data Protection Law No. 6698 (“ KVKK ”) and relevant legislation; We provide you with some information in line with this Information Text in order to collect and process the personal data you provide to us while using our website, including your special personal data, in accordance with the law.
During the collection and processing of your personal data, you are advised to read this Information Text carefully, in which you can find out the identity of the data controller and his representative, the purposes for which your personal data will be processed, to whom and for what purposes your processed personal data will be transferred, the legal reasons for collecting personal data from you, and the rights you have as a relevant person.
Method and Legal Reasons for Collecting and Processing Your Personal Data
Identity Information such as name, surname, TR ID number; Contact Information such as address, telephone number, e-mail address; Your personal data such as billing and delivery information, Electronic Identity data are collected from you, our valued customers, through your use of our website www.muya.com.tr, your call records and other written and verbal communication tools, for the purposes stated below, so that the products and services provided by our Company can be offered in accordance with the legislation and that In this context, it is collected and processed in order for our Company to fully and accurately fulfill its obligations arising from contracts and laws.
Your personal data; “It is clearly foreseen by law” as stated in KVKK article 5(2)(a), “it is directly related to the establishment or execution of the contract” as stated in KVKK Article 5(2)(c), KVKK article 5(2)(ç) This clarification is based on the legal reasons "it is mandatory for the data controller Company to fulfill its legal obligations" and "data processing is mandatory for the legitimate interests of the data controller Company" stated in Article 5 (2)(f) of the KVKK. It will be collected, processed and shared in line with the purposes envisaged within the scope of the text.
- Your Personal Data to be Processed by Our Company and Purposes of Processing
The purposes for which the personal data of natural persons whose personal data are processed are collected and processed must be clearly stated in accordance with the provisions of the legislation.
By our company; To serve you better, to carry out order processes, complete them and ensure communication, to confirm the identity information of the shopper / orderer on the website, to record the address and other necessary information for communication, to carry out order, cargo tracking, return and cancellation procedures, Preliminary Information Form, To communicate with our customers regarding the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Selling Contracts and Consumer Protection, to provide the necessary information, to provide all records and documents that will be the basis for the transaction in electronic (internet / mobile, etc.) or paper environment. To organize, to provide information to public officials upon request and in accordance with the legislation on matters related to public security, to provide a better shopping experience to our customers, to increase customer satisfaction and to respond to our customers' requests, demands and complaints, to recognize our customers who shop on the website and to use them in customer environment analysis, To better understand your shopping preferences, to conduct trend analyzes and statistical analyses, to provide suggestions to our customers by our contracted institutions and solution partners, to inform our customers about our services, to evaluate customer complaints and suggestions regarding our services, to fulfill our legal obligations and to exercise our rights arising from the current legislation, to prevent fraud and It will be processed for the purpose of preventing other illegal activities.
We also store information that your browser automatically transmits to us in our server log files. These are: site visit frequency and times, order placement times, browser type/version, operating system used, referrer URL (previous page visited), hostname (IP address) of the accessing computer, time of the server query, product pages visited and Statistics of ordered products. This data is not associated with the person and stored. At the same time, this data is not combined with other data sources. Your IP address is deleted immediately after your visit.
In addition to the above, your personal data will not be used for any commercial purposes other than the activities listed and as required by the relevant legislation. Only if the necessary approvals are given within the scope of the Electronic Commercial Message Information and Explicit Consent Text presented to you electronically or physically through our stores, electronic commercial messages can be sent to you.
- Transfer of Your Personal Data Domestically or Abroad
The transfer of personal data is discussed in Articles 8 and 9 of the KVKK. In light of the regulations in the law, this information must be provided by us so that your data can be transferred in accordance with the law. Personal data belonging to you, our customers, to be carried out by business units to make the relevant people benefit from the products and services offered by our shopping site and to carry out the relevant business processes, to carry out the necessary work by the relevant business units to realize the commercial activities carried out by our company and to carry out the related business processes, Planning and execution of our company's commercial and/or business strategies, ensuring the legal, technical and commercial occupational safety of our company and the people who have business relations with our company, and recommending and promoting the products and services offered by our shopping site to the relevant people by customizing them according to the tastes, usage habits and needs of the relevant people. Including the planning and execution of the activities necessary for the "explicitly foreseen in the law" as stated in Article 5(2)(a) of the KVKK, and "being directly related to the establishment or execution of the contract" as stated in Article 5(2)(c) of the KVKK. ” , as stated in Article 5(2)(ç) of the KVKK , “is mandatory for the data controller Company to fulfill its legal obligations”, as stated in Article 5 (2)(f) of the KVKK , “for the legitimate interests of the data controller Company.” Based on the legal reasons of "data processing is mandatory" , primarily our subsidiaries, primarily tax and IT companies, cargo, call center, etc. from which services are received or cooperated. It can be shared with service companies, independent audit firms, our business partners in the field of telecommunications and electronic communications, server hosting service providers, data centers, cloud platforms, our suppliers, shareholders, legally authorized public institutions and organizations and private institutions.
The name, surname and contact information of the website user may be shared with payment institutions for the purpose of identity verification in accordance with the framework agreement of the payment institution to be approved at the payment stage and in accordance with the Regulation on Measures for the Prevention of Laundering Proceeds of Crime and Financing of Terrorism published in the Official Gazette dated 9 January 2008 and numbered 26751. . However, the credit card and/or debit card information used during order creation is not stored in our systems in any way.
Our company may transfer personal data to third parties within the country or abroad, within the scope of the above-mentioned purposes, provided that the conditions stipulated in Law No. 6698 are met.
- Preservation and Deletion of Your Personal Data
As MUYA, we know the value of your trust in us; Therefore, we take the utmost care and use the highest security standards to protect your personal information from unauthorized access. The personal information you provide during an order or within the framework of other services we offer is protected by technical security systems and additional authorization processes. This is valid both during the transfer and recording of your information on our servers.
As a requirement of the principle of limitation for purpose, your personal data is processed for a limited period of time that requires the fulfillment of the purposes explained in this information text and in any case in accordance with our company's practices and commercial life practices; After the period expires, it is deleted, destroyed or made anonymous.
Your personal data that you have entered into the system can only be changed by you, and all necessary technical and administrative measures are taken by our Company to prevent anyone else from accessing or changing this information. However, our Company does not accept any responsibility if your membership address or password is known or used by third parties.
A method called SSL security protocol (Secure Socket Layer) is used in data transfer along with 256 bit encryption. This technology provides the highest level of security and is used, for example, by banks for data security. You can understand that the data transfer is encrypted by a closed key or lock symbol in the bottom status bar of your browser.
Besides these; In cases clearly stipulated by law, your data, which is mandatory for our company as the data controller to fulfill its legal obligations, which is made public by the relevant person himself, and which must be processed for the legitimate interests of our company as the data controller, provided that it does not harm the fundamental rights and freedoms of the relevant person, within the periods specified under this heading. If passed, it can only be used to achieve the purposes limited in this sentence. For these reasons, your stored personal data will not be allowed to be accessed for any other purpose and can only be used in cases of necessity. If the necessary conditions are terminated, your personal data will be duly deleted, destroyed or anonymized.
- Rights of the Personal Data Owner as a Relevant Person
In accordance with Article 11 of the KVKK, you, our valued customers or visitors (personal data owner);
(i) learning whether personal data about you is being processed, (ii) requesting information if your personal data has been processed, (iii) learning the purpose of processing your personal data and whether they are used for their intended purpose, (iv) to whom your personal data is transferred domestically or abroad knowing the third parties, (v) requesting correction of your personal data if it has been processed incompletely or incorrectly and requesting that these changes be notified to the third parties to whom your personal data has been transferred, (vi) although it has been collected, processed and transferred in accordance with the provisions of the law and relevant legislation. , to request the deletion or destruction of your personal data in case the reasons requiring processing are eliminated and to request that the transaction carried out in this context be notified to third parties to whom personal data has been transferred, (vii) to object to the emergence of a result against the person by analyzing your processed data exclusively through automatic systems, and ( viii) has the right to demand compensation for the damage in case of damage due to unlawful processing of your personal data.
You can submit your request to exercise these rights to Adnan Kahveci Mah. along with documents that will identify you. İnönü Cad. You can hand deliver it to our Company at No:95 PK:34528 Beylikdüzü/İstanbul with wet signature or (ii) Adnan Kahveci Mah. İnönü Cad. You can send a notification to our Company at No:95 PK:34528 Beylikdüzü/İstanbul through a notary or (iii) signed by registered electronic mail (KEP), secure electronic signature or mobile signature at email@example.com You can send it to the address.
Muya may make changes to this KVKK Information Text at any time. These changes; The new amended terms and/or policies take effect immediately upon being published on our website. In case of such a change, you, our members, will be informed accordingly.