INFORMATION TEXT ON PROTECTION AND PROCESSING OF PERSONAL DATA

 

Dear user; This information text is written by Muya Poliüretan Kauçuk San. and Tic. Inc. It has been prepared and presented to your information in order to fulfill our Company's disclosure obligation in accordance with the Personal Data Protection Law No. 6698 (" KVKK ") and relevant legislation due to your personal data obtained during communication with you within the framework of customer services by ("Company") or third party companies appointed by our Company. .

The security of your personal data is of great importance to us and your personal data; It will be stored in accordance with the conditions stipulated by the legislation, in the safest possible way and within the period required by legal obligations.

  1. Your Processed Personal Data:

 

The following personal data obtained by our partnership are processed:

  • Identity Information: Name, surname
  • Contact Information: Phone number, e-mail address, residence address

 

(All of the above-mentioned data together will be referred to as " Personal Data " in the text.)

  1. Personal Data Collection Method and Legal Reason

Your personal data; Within the framework of customer services, it can be obtained during your communication via landline number 444 69 68, mh@muya.com e-mail address and WhatsApp and can be processed in a limited and measured manner for the purposes stated below.

Your personal data obtained shall be processed, provided that it is "made public by the relevant person " as stated in KVKK article 5(2)(d) and " provided that it does not harm the fundamental rights and freedoms of the relevant person" as stated in KVKK article 5(2)(f). It is stored and processed in electronic and physical environments by taking the necessary technical and administrative measures, based on the legal grounds that " data processing is mandatory for the legitimate interests of the controller ".

  1. Purposes of Processing Your Personal Data

Your personal data is processed for the following purposes:

  1. Answering your requests and problems and providing effective customer support in this context,
  2. Providing information about order tracking, cargo tracking, return and cancellation procedures and carrying out the necessary procedures,
  3. Determining suitable products, projects and services for you, customizing and developing them for you,
  4. To be able to contact you regarding the issues you want to receive service for,
  5. Obtaining your opinion through surveys and polls within the scope of planning and execution of customer satisfaction activities,
  6. Determining our visitor profiles,
  7. Evaluation of requests, requests and complaints.
  8. Transfer of Your Personal Data

Your personal data; When necessary, authorized public institutions and organizations, institutions and organizations from which we receive service/support/consultancy or cooperation or with which we are project/program/financing partners, and independent audit companies within the framework of legal obligations and legal limitations, to carry out the necessary storage activities. It can be shared with hosting service providers, data centers and cloud platforms by taking the necessary security measures within the framework of the personal data processing conditions specified in Articles 8 and 9 of the KVKK and the purposes stated in this text, can be processed accordingly and can be transferred in line with the above-mentioned purposes and legal reasons. . Your personal data will not be transferred to third parties under any circumstances other than the authorized persons listed. Within our partnership, authorized persons will be able to access your data, provided that it is related to security.

 

  1. Processing Period of Your Personal Data

If there is a period stipulated in the relevant legislation for the storage of this data, your personal data is processed for this period, or if such a period is not specified, for the period necessary for the purpose for which it is processed. If the relevant periods expire, your Personal Data will be deleted, destroyed or anonymized ex officio or immediately upon your request, in accordance with the provisions of the "Regulation on Deletion, Destruction or Anonymization of Personal Data" .

  1. Your Rights as a Relevant Person

If you, as the relevant person (data owner), submit your requests regarding your rights stated below in writing, your requests will be evaluated and concluded as soon as possible and in any case within 30 (thirty) days.

  1. Learning whether your personal data is being processed or not;
  2. Request information if your personal data has been processed;
  • Learning the purpose of processing personal data and whether they are used for their intended purpose;
  1. Knowing the third parties to whom your personal data is transferred at home or abroad;
  2. Request correction of your personal data if it is incomplete or incorrectly processed;
  3. Request the deletion or destruction of your personal data within the framework of the conditions stipulated in the KVKK legislation;
  • v. and vi. To request that the transactions carried out within the scope of the articles be notified to third parties to whom your personal data has been transferred;
  • Object to the emergence of a result against you by analyzing the processed data exclusively through automatic systems;
  1. Requesting compensation for this damage if you suffer damage due to unlawful processing of personal data.

You have the rights.

Your request to exercise these rights, together with documents that will identify you:

  • If applying in person; written application, the Company's Adnan Kahveci Mah. İnönü Cad. No:95 Beylikdüzü/İstanbul , by writing " Information Request Within the Scope of the Personal Data Protection Law " on the envelope.
  • In case of application by sending a notification through a notary public; written application, the Company's Adnan Kahveci Mah. İnönü Cad. No:95 Beylikdüzü/İstanbul , by writing " Information Request Within the Scope of the Personal Data Protection Law " on the envelope.
  • If the signed application is made via e-mail; Written application will be made to the mh@muya.com e-mail account by writing " Personal Data Protection Law Information Request " in the subject line of the e-mail.